All Alaska Airlines flights issued ground stop by FAA over system glitch

Alaska Airlines on the ground

In an unprecedented move, the Federal Aviation Administration (FAA) has issued a nationwide grounding of all Alaska Airlines flights. This sudden halt in operations was triggered by an IT issue that could pose a potential threat to passenger safety.

The Seattle-based airline found itself in a predicament when a technical glitch surfaced during an upgrade to their system. This system is responsible for calculating the weight and balance of their jets, a crucial factor in ensuring safe and efficient flights. The unexpected error led to the FAA approving a ground stop for all Alaska and Horizon flights.

The grounding, which started at approximately 10:50 a.m. ET, lasted for about an hour. The swift resolution of the issue led to the FAA lifting the ground stop just before 11:45 a.m. Eastern. The exact number of affected flights remains unclear.

Alaska Airlines has since apologized to passengers for the inconvenience and is working diligently to resolve the issue. Passengers have been encouraged to check the status of their flights on the Alaska Airlines website or app before heading to the airport.

This incident serves as a stark reminder of the intricate and complex nature of airline operations. It underscores the importance of robust and reliable IT systems in maintaining the smooth functioning of airline services.

How can airlines better prepare for such technical disruptions to minimize the impact on passengers? Share your thoughts below.

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Image: Colicaranica | Dreamstime.com




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